Is this Cortes hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cortes hotel?

Check-in time for Cortes hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cortes hotel have a swimming pool?

No, this Cortes hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cortes hotel?

Best-rates for the Cortes hotel starts from $386 per night with includes Business Services, Wellness Facilities, Toiletries, Entertainment, Parking, Pet Friendly, Bar, Breakfast, Internet, Laundry, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Fireplace/Heating, Guest Services, Air Conditioner, Accessibility, Spa, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cortes hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cortes hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cortes hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cortes hotel?

Based on the information reported by the owner or manager, the Cortes hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cortes hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

| 8.6 (644 Reviews) | Pet Friendly 15 Bathrooms 48 Guests

Cortes Hotel | The Palace, a Luxury Collection Hotel, Madrid

Hotel in Cortes, Madrid

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Palace Luxury Collection Hotel, Madrid offers elegant facilities only 984 feet from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. There is also antique furniture and an internet television. Cocktails, coffees and aperitifs are offered in The 27 Club Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

The Palace, a Luxury Collection Hotel, Madrid is located in Madrid.

This 287 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Business Services, Wellness Facilities, and several others. This is a 5 star rated property and has over 644 reviews with the average score of 8.6 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 287 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This The Palace, a Luxury Collection Hotel, Madrid in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Palace, a Luxury Collection Hotel, Madrid”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Restaurant

Fruit

Kids' meals

Kid-friendly buffet

Parking

Parking garage

Parking on site

Parking

Private Parking

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Fitness center

Beauty services

Hair treatments

Fitness

Hair coloring

Body scrub

Locker rooms

Massage

Haircut

Pedicure

Manicure

Body treatments

Facial treatments

Hairstyling

General

Non-smoking rooms

Heating

Air conditioning

Facilities for disabled guests

Pet friendly

Safe

Soundproof rooms

Family rooms

Elevator

Paid Wifi

Guest Services

Laundry

Meeting/Banquet facilities

Currency exchange

Concierge

Express check-in/out

24-hour front desk

Packed lunches

Pet basket

Valet parking

Fax/Photocopying

Ironing service

Car rental

Pet bowls

Business center

ATM on site

Baggage storage

Shuttle service

Daily housekeeping

Shuttle service (additional charge)

Room service

Hair/Beauty salon

Dry cleaning

Suit press

Internet

Internet

Wifi

Security/Safety

CCTV in common areas

Security alarm

24-hour security

Key card access

Key access

Smoke alarms

Fire extinguishers

CCTV outside property

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

Delivered food covered securely

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Hand sanitizer in guest accommodation and common areas

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Contactless check-in/out

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and free.

Reviews

Value for money:

7.37

Location:

9.39

Staff:

8.97

Facilities:

8.18

Comfort:

8.8

Cleanliness:

8.59

Chris

Nov 15, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Our room was gorgeous.

Negative: I thought housekeeping could be better.

Summary: Luxury hotel

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Neptuno Twin Room with Fountain View Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Palace King Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view, Inner courtyard view, City view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Premium Twin Room with Street View Room Type: Twin Room Size: 32 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine View City view Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
One-Bedroom Cervantes King Suite with City View Room Type: Suite Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Air conditioning, Smoke Alarm, Heating, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Sitting area, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine View City view Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
One-Bedroom Cortes King Suite with Parliament View Room Type: Villa Room Size: 70 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Sitting area, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Grand Premium Neptuno King Room Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Premium Neptuno King Room with Fountain View Room Type: Studio Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Deluxe Twin Room with Courtyard View Room Type: Twin Room Size: 32 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator View Inner courtyard view Exclusive services Free gym access, Concierge services
One-Bedroom Palace King Suite Room Type: Suite Room Size: 57 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Sitting area, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine View Inner courtyard view, City view Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Premium King Room with Street View Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine View City view Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Premium Cortes King Room with Parliament View Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Palace Twin Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view, Inner courtyard view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
Deluxe King Room with Courtyard View Room Type: Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator View Inner courtyard view Exclusive services Free gym access, Concierge services
One-Bedroom Neptuno King Suite Room Type: Double Room Size: 90 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Sitting area, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services
One-Bedroom Royal King Suite with Fountain View Room Type: Double Room Size: 160 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Free toiletries, Body soap, Guest bathroom, Private bathroom, Shower cap, Conditioner, Shampoo, Toilet, Bathrobe, Shower, Slippers, Towels, Toilet paper, Toothbrush, Hairdryer General Interconnecting room(s) available, Air conditioning, Heating, Smoke Alarm, Trash cans, Key card access, Safe Media & Technology Satellite channels, TV Living Area Sofa, Sitting area, Fireplace Services Wake-up service Bedroom Wardrobe or closet, Linens View Landmark view Kitchen Coffee machine Room Amenities Socket near the bed Accessibility Accessible by elevator Exclusive services Free gym access, Concierge services

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USD386

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The Palace, a Luxury Collection Hotel, Madrid | Hotel in Madrid

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Hotel in Cortes, Madrid

Amenities

Facility Overview

Policies

Reviews

Reviews

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Food & Drink

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